hbaji Privacy Policy – How We Collect and Protect Your Data

Introduction and Scope

This privacy policy applies to all services provided by hbaji through our website and mobile platform. It covers every interaction you have with hbaji, from the moment you visit our site to account registration, gameplay, deposits, withdrawals and customer support communications. We take your privacy seriously because we understand that trust is the foundation of any good relationship between a platform and its players.

By using hbaji, you consent to the collection and use of your information as described in this policy. If you do not agree with any part of this privacy policy, you should not create an account or use our services. We encourage you to read this document carefully and revisit it periodically, as we may update it to reflect changes in our practices or legal requirements.

Information We Collect

hbaji collects several types of information to provide you with a secure and personalized gaming experience. The data we collect falls into three main categories: information you provide directly, information collected automatically and information from third-party payment providers.

When you register an account on hbaji, you provide us with your name, phone number, email address and date of birth. During the verification process, you may also submit copies of identification documents such as a national ID card, passport or utility bill. This information is necessary to verify your identity, prevent fraud and comply with legal requirements.

• Account details: name, phone number, email, date of birth
• Verification documents: national ID, passport, proof of address
• Payment information: transaction records, deposit and withdrawal history, payment method details
• Device data: IP address, browser type, operating system, screen resolution
• Usage data: pages visited, games played, session duration, click patterns
• Communication records: support chat transcripts, emails, feedback submissions

How We Use Your Information

The information hbaji collects is used for specific, legitimate purposes that directly benefit your experience on the platform. We do not collect data for the sake of collecting it. Every piece of information serves a clear function in operating and improving our services.

Your account information is used to create and manage your hbaji account, process deposits and withdrawals, verify your identity and age, and communicate with you about your account status. Your payment data is used exclusively to process financial transactions and detect potentially fraudulent activity. We never store complete payment card numbers on our servers.

Device and usage data helps hbaji optimize the platform for different devices and browsers, identify technical issues, improve game recommendations and understand how players navigate the site. This data is analyzed in aggregate form and is not used to build individual advertising profiles. Communication records are retained to improve our support quality and resolve disputes if they arise.

• Operating and maintaining your hbaji account
• Processing payments and preventing fraud
• Verifying identity and age compliance
• Improving platform performance and user experience
• Sending account notifications and security alerts
• Complying with legal and regulatory obligations

Data Sharing and Third Parties

hbaji does not sell your personal data to anyone. Period. We do not share your information with third-party advertisers, data brokers or marketing networks. Your data stays within the hbaji ecosystem and is only shared with external parties when absolutely necessary to provide our services or comply with legal requirements.

The limited circumstances in which hbaji may share your data include processing payments through our banking and mobile money partners such as bKash, Nagad and Rocket. These payment providers receive only the minimum information needed to complete your transaction. We also work with game providers who may receive anonymized gameplay data to ensure fair operation of their games. If required by law, court order or regulatory authority, hbaji may disclose your information to the relevant government bodies.

All third-party service providers that handle data on behalf of hbaji are contractually obligated to protect your information and use it only for the specific purpose for which it was shared. They cannot use your data for their own marketing or any other unrelated purpose.

Data Security Measures

Protecting your data is not just a policy requirement for hbaji, it is a core part of how we operate. We implement multiple layers of security to ensure your personal and financial information remains safe from unauthorized access, alteration, disclosure or destruction.

All data transmitted between your device and hbaji servers is encrypted using SSL and TLS protocols. Our databases are protected by firewalls, intrusion detection systems and regular security audits conducted by independent specialists. Access to personal data within hbaji is restricted to authorized personnel who need it to perform their specific job functions, and all access is logged and monitored.

We also implement strong password hashing algorithms so that even in the unlikely event of a data breach, your password cannot be read in plain text. Two-factor authentication is available for all hbaji accounts and we strongly recommend enabling it for an additional layer of protection.

Data Retention

hbaji retains your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by applicable laws and regulations. Active account data is maintained for the duration of your account's existence. If you close your account, your personal information is removed from active systems within 90 days.

However, certain records may be retained for longer periods to comply with legal obligations. Transaction records and identity verification documents are typically retained for a minimum of five years after account closure as required by anti-money laundering regulations. Anonymized and aggregated data that cannot be used to identify you may be retained indefinitely for analytical and statistical purposes.

Cookies and Tracking

hbaji uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences and analyze platform usage. Cookies are small text files stored on your device when you visit our website. They help us recognize returning visitors, maintain your login session and understand which parts of the platform are most popular.

We use essential cookies that are necessary for the platform to function properly, such as session cookies that keep you logged in while you play. We also use analytical cookies to understand traffic patterns and improve our services. hbaji does not use third-party advertising cookies or tracking pixels from social media platforms. You can manage your cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use certain features on hbaji.

Your Rights

As a player on hbaji, you have specific rights regarding your personal data. We respect these rights and make it easy for you to exercise them through our support channels.

• Right to access: You can request a copy of all personal data hbaji holds about you.
• Right to correction: If any of your data is inaccurate or outdated, you can request that we update it.
• Right to deletion: You can request that hbaji delete your personal data, subject to legal retention requirements.
• Right to restriction: You can ask us to limit how we process your data in certain circumstances.
• Right to data portability: You can request your data in a structured, machine-readable format.
• Right to object: You can object to certain types of data processing, including direct marketing communications.

To exercise any of these rights, contact our support team through live chat or email at [email protected]. We will respond to all legitimate requests within 30 days.

Policy Updates

hbaji may update this privacy policy from time to time to reflect changes in our practices, technology or legal requirements. When we make significant changes, we will notify you through a prominent notice on our website or via email to your registered address. The date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically to stay informed about how hbaji protects your data.